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Rated 5 out of 5 stars

Hands down the best experience I have ever had moving in London or anywhere for that matter -- and I have moved a lot! They were nice, professional, helpful, and they got all of my stuff out of my house and into my new flat in record time ! So impressed ! Was able to book on the bank holiday as well - booked on Saturday, moved on the holiday Monday. Thank you Paul !

Rated 5 out of 5 stars

I have used Paul on three occasions now and I wouldn’t actually use anyone else now. The service is impeccable, Paul and his colleague are incredibly friendly and efficient and they are always reliable. I would highly recommend CityVan.

Rated 5 out of 5 stars

Paul and his son helped us move large, awkward items to our new home. They were both so helpful and didn’t flinch at the thought of potentially having to carry heavy wardrobe panels up the stairs to a fifth floor apartment. Luckily, everything made it into the lift. All of our belongings arrived without any damage and we would definitely use their services again, once we’ve recovered from this move! :-)

Rated 5 out of 5 stars

Paul is incredibly reliable, efficient and friendly. He has helped me on two occasions now - first when I needed some boxes moved to storage which he did same day, and I've then used him again for a work project moving furniture quickly out of a house to storage. With his colleague he is quick and professional - nothing is an issue - he is very much 'can-do' and wants to help wherever possible. Already booked him for a third job and would recommend him to everyone!


Company details

  1. Removals Service
  2. Removals company

Information provided by various external sources

Man and a Van in London from only £29 per hour. Top rated service. Get a instant quote online. Book Today. Fast reliable service.


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5.0

Excellent

TrustScore 5 out of 5

287 reviews

5-star
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Rated 5 out of 5 stars

Hands down the best experience moving

Hands down the best experience I have ever had moving in London or anywhere for that matter -- and I have moved a lot! They were nice, professional, helpful, and they got all of my stuff out of my house and into my new flat in record time ! So impressed ! Was able to book on the bank holiday as well - booked on Saturday, moved on the holiday Monday. Thank you Paul !

Date of experience: 05 May 2025

Rated 5 out of 5 stars

Always fantastic, reliable, friendly service!!

I have used Paul on three occasions now and I wouldn’t actually use anyone else now. The service is impeccable, Paul and his colleague are incredibly friendly and efficient and they are always reliable. I would highly recommend CityVan.

Date of experience: 15 April 2025

Rated 5 out of 5 stars
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Recommend!

Recommend! Good quick communication and price was as quoted. Paul helped with a move of a sofa for me quite last minute!

Date of experience: 29 March 2025

Rated 5 out of 5 stars
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Excellent service

Excellent service, couldn’t recommend more! Paul was super friendly and careful with my items, excellent communication. He was even very kind with my dog!

Date of experience: 27 March 2025

Rated 5 out of 5 stars
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Prompt response and very accommodating

Although I didn’t end up booking with this company, I was very impressed with their prompt response and willingness to arrange next-day service (after a different company cancelled on us), especially so close to Christmas. The communication was quick and professional, and they clearly prioritise customer needs. Paul was very friendly. Based on this experience, I wouldn’t hesitate to consider them in the future or recommend them to others.

Date of experience: 22 December 2024

Rated 5 out of 5 stars

Artist removal at V&A museum

Paul stepped in for a very last minute removal for an artist at the V&A museum. He was so efficient, great communication and handled all items with care. Would definitely recommend for any removals!

Date of experience: 20 December 2024

Rated 5 out of 5 stars

Great service

Great service, reliable and communication is super efficient.

I have used cityVan several times for furniture removal, and it makes moving really easy. The items are taken care of and always on time.

I have cityVan saved on my phone as the go to!

Date of experience: 08 November 2024

Rated 5 out of 5 stars

Flawless Move

The guys were on time, followed instructions, took care of the items being moved, didn't damage anything. I was pleased with the work done.

Date of experience: 28 September 2024

Rated 5 out of 5 stars

Paul was awesome

Paul was awesome! Replied immediately to my booking inquiry, and quoted a good price. He turned up early to the pick up spot and is super friendly. Will definitely be contacting Paul again for our next furniture move!

Date of experience: 06 August 2024

Rated 5 out of 5 stars

5 Star Removal

Paul was very quick to reply to my enquiry and accommodated for unplanned items. For your moving requirements I would highly recommend Paul and City Van

Date of experience: 29 June 2024

Rated 5 out of 5 stars

5 stars all the way

5 stars all the way. CityVan kept us updated on times of arrival, worked quickly and were a pleasure to work with. 100% we will use them again! Many thanks to Paul and his mate on the day.

Date of experience: 27 June 2024

Rated 5 out of 5 stars

Fantastic service

Paul was able to collect and deliver a sofa for me with less than 24 hours notice at a very reasonable price, and was transparent and quick to communicate at every step. He and his colleague even handled collection of the sofa from the fourth floor with no lift without me being there as I could not make it. Overall a fantastic service and will certainly book again.

Date of experience: 17 June 2024

Rated 5 out of 5 stars

Absolutely brilliant.

Used these people for my son’s move as I couldn’t be there to help They were totally brilliant from start to finish. Everything went like clockwork, and they have a real can do attitude, overcame every obstacle to get everything done like clockwork.

Date of experience: 23 May 2024

Rated 5 out of 5 stars

honestly one of the easiest moves ever!

This was honestly one of the easiest, most stress free moving experience of my life. Paul was fantastic, he showed up 5 minutes early, everything was loaded with care. He even took some young plants of mine in the front seat so they'd get some AC! Communicated throughout the trip as I was meeting him there, and the unload was just as easy! He's lovely, reliable, and has absolutely earned every one of these 5 star reviews!

Date of experience: 11 May 2024

Rated 5 out of 5 stars
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Well-deserved five star review

The five star reviews speak for themselves, and I’m going to add my own to the long list. Paul was quite simply fantastic. On time, efficient, friendly, professional, hardworking. He made something I wasn’t looking forward to an absolute pleasure. I will definitely be using him again and genuinely couldn’t recommend him highly enough.

Date of experience: 11 April 2024

Rated 5 out of 5 stars

Excellent and friendly team of movers!

We needed to move offices 2 floors up within the same building. Paul and Sonny were amazing and super careful with our furniture and IT equipment. The items that were too big for the lifts were taken up the stairs in no time. I would highly recommend!

Date of experience: 20 December 2023

Rated 5 out of 5 stars

Excellent moving service, no hassle, a job well done

At short notice, CityVan helped me move across London - they were efficient, punctual, and took good care of all my belongings. Their communication was also excellent, which removed a huge amount of stress. I 100% recommend their services, and they will be my first port of call when I move next.

Date of experience: 15 September 2023

Rated 5 out of 5 stars

timely

timely, professional and an all rouns great service! highly recommend paul to anyone who needs man and van!

Date of experience: 07 September 2023

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